Contact Us

Contact Information

We are available by phone, fax, mail, web contact, or in person at our office from 7:00 a.m. to 5:30 p.m. Monday–Thursday (closed Fridays and major holidays). Web contacts are only monitored during business hours. 

Call our 24-hour phone line in case of an emergency or outage, and for the most up-to-date outage information visit our Outage Information page.


  • 24-hour Emergency Phone: 503-362-3601
  • Office: 503-362-3601
  • Automated Payment Line: 503-362-3602
  • Fax: 503-371-2956
  • Office Hours: 7:00 a.m. to 5:30 p.m. Monday –Thursday 
  • Office Address: 633 7th Street NW, Salem, Oregon
  • Mailing Address: PO Box 5588, Salem, Oregon, 97304-0055


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